Impact Salon

Cancellation Policy for Impact Salon Effective September 1, 2024, Impact Salon will implement the following cancellation policy: • 24-Hour Notice: Clients are required to provide a minimum of 24 hours’ notice for any cancellation or rescheduling of color services. Failure to do so may result in a percentage charge of the service cost. • Appointment Pass: Each client is allowed one appointment pass per year, which can be used to waive the cancellation fee for a late notice. • Deposits: Deposits made for upcoming hair color / extension services will be applied to the cost of the service. Deposits can be canceled within a two-day window without penalty however if an unpaid deposit you may be subject to a silent cancellation within this 2 day window prior to appointment. Deposits are non-refundable & non negotiable. • Grace Period: A 15-minute grace period will be allowed for late arrivals. Beyond this period, the appointment may need to be rescheduled. Please note that this policy is in place to ensure that Impact Salon can provide the best possible service to all of our clients. Thank you for your understanding and cooperation. For any questions or to make changes to your appointment, please contact directly. 832.409.1920